"I need to solve all the injustices of the world, to start charging more for people who didn’t take the time to say hello and connect and realize we’re all people behind the counter,” ~Austin Simms, Barista (told WDBJ)
"The coffee and quiet is great, but without the human element, the job would not be nearly as much fun." ~Austin Simms of Roanoke, VA. (Owner Was Fed Up With Rude Customers, Puts Out Brilliant 3-Line Message That Immediately Makes Them Nicer)
Source: FB
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